How do I submit a "warranty dispute" for my monitor?

[RichardMc]

Hi, I've got an Odyssey Neo G7 that I need to book for repair, but the warranty is currently showing as expired on 31-08-2024.

I ordered the monitor from Currys on 03-11-2022, and received it on 05-11-2022, so I should still have nearly 2 months of the 24 month warranty remaining.

The website says "For accurate warranty period, please submit a warranty dispute for review." but doesn't give any instructions on how to do that. Is there a support email address that I can send my receipt to?

[AndrewL]

@RichardMc: Please be aware that our system uses the manufacture date of a product to produce the warranty period, however this is not always accurate. If you get in touch with our Support Team via the link below, and explain the situation, then we can use the purchase date on your invoice or receipt to reflect the correct warranty period for your monitor. 

https://www.samsung.com/uk/support/contact/

I hope this helps.