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Original topic:

Galaxy book2 Pro 360 S pen button doesn't work

(Topic created on: 07-03-2023 01:53 AM)
Milanen
Apprentice
Options
Computers & IT

Tried with ink &pen to change setting, nothing worked. Updated everything I could update.

When i touch the button (while pen facing the screen) a notification windows appears with text: com.aircommand app can't load. Try find another on..bla bla and reddirects me to windows help.

All pen functions are useless and don't work. Maybe the most important- palm rejection doesn't work either and I bought this laptop for illustrations, so basically the most important function is not available.

 

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2 REPLIES 2
Ksmy89
Troubleshooter
Options
Computers & IT
Have you got air command installed? Possibly try uninstalling and re-installing if you have?
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Milanen
Apprentice
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Computers & IT

tried multiple times. nothing

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