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Original topic:

Galaxy Book 3 - not turning on

(Topic created on: 10-07-2023 08:54 AM)
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Any_Key
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Hi all,

I have a new Galaxy Book 3 that I have only owned for seven weeks. 

I have not used in for the last three weeks and it does now not turn on anymore.

Here is what I have tried:

1) power button > flashing blue light but black screen

2) making sure it fully charged (it has now been on charger for 24+ hours, red light was on constantly (no flashing)).

3) power button > one very brief flash of green light, then nothing. Black screen.

4) I am now having a flashing blue light again but the screen remains black


Please can you advise?

Many thanks

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AaronAJ
Moderator
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@Any_Key  Look at the power indicator on the computer - is it lit? Does your computer charger have a light on it?

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