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G60SD Black screens once every 60 seconds or so

(Topic created on: 2 weeks ago)
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SIMSUNGSOGOOOOOOOD
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Title. I used the displayport cable yesterday until it started doing this then switched to hdmi and it worked fine for the rest of the evening now I just got up and instantly when I went into a ranked valorant match MY ***** SCREEN is going fully black every 60 seconds or so. Dropped out of diamond thank you samsung! Very nice monitor actually but completely dog ***** in every way that makes sense. Gonna return this ****** tomorrow if this ******** isn't resolved today. All I do is play ranked games and losing a match and dropping out of a rank cause YOUR ***** BRAND NEW 1000 EURO MONITOR CAN'T ***** KEEP ITSELF ON SOMEHOW????!?!?! HOW DID THIS MONITOR PASS ANY TESTS? ITS' LITERALLY FLASHED INTO BLACK LIKE 8 TIMES WHEN I'M TYPING THIS ***** POST!!!!!!!

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AndrewL
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@SIMSUNGSOGOOOOOOOD: I'm sorry to hear of your frustration surrounding this matter. If you are experiencing an intermittent blank screen, then please check your Display Port Version and Input Port Version settings. For further guidance, please refer to page 28 of the user manual by following the link below. 

https://downloadcenter.samsung.com/content/UM/202405/20240527033809001/BN81-25880B-00_WUG_G60SD_EU_E...

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Profilers
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The panel is most likely faulty like everyone else who bought G* monitors... I bought two G7 and I would just recommend you to return yours and buy a different brand.

RMA will only provide repairs we are not allowed to get exchanges or refunds after your return window closes.

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