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Odyssey g5 black spot like burn

(Topic created on: 27-01-2025 02:31 AM)
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Katame
Student
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1000061436.jpg

27" Odyssey G5 

 

  so in 2020 I bought my #odyssey g3 24 

 

After almost 2 years it got that weird dark spot like burn in middle bottom of the screen I thought y maybe it's my fault I maybe did smthin wrong it was a cheap monitor anyway 

 

So I carried on and by 2023 I bought this g5 27 monitor 

 

Just 14 month passed and look same thing again I tried to call who have Same monitor in my country Egypt btw almost Of them get that same black spot and it's an mistake by the workers of Egypt to decrease the quality of Samsung 

 

The warranty is 1 year but just after it ends it's just unfair!! 

 

It's really hard and frustrating when fixing it will cost me the same money to buy new 1

 

My friend said he fixed it and then 3 months later the mistake occurs again 

 

It's really annoying and I can't keep using it cause I keep looking at that black spot that

steals the joy  of me making me out of focus 

The error or the defective product is caused surely not by me probably cause of bad assembling done on my country 

As a loyal customer who find it hard to change to different brand I really need help here cause Samsung isn't just. Brand when everything got is from it 

From tv to watch to phones it's kinda a life style 

Thx in advance 

 

1 REPLY 1
Katame
Student
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27" Odyssey G5 

An update to this post 

https://eu.community.samsung.com/t5/computers-it/odyssey-g5-black-spot-like-burn/m-p/11510225#M11357

Now there's a line in the screen it's literally a disaster now 

Why the line is there idk it keeps even flashing like 5 minutes it's there 5 it's not and the funny part it's just with no reason at all 

This problem is due to the bad quality of Egypt workers as they blame it on me

I really need a help cause it's becoming frustrating lately it's just 14 month old and what is going on here I can't even use it well

It's not even straight line it's line of dots 

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