anand101997
First Poster
19-12-2024 06:08 PM
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Just bought the monitor on 15 Dec 2024. Once I connected my new monitor to my laptop using HDMI to HDMI. The monitor starts flickering and the black window appears everytime.
Kindly provide the new firmware update to rectify the issue or provide replacement for the product.
2 REPLIES 2
submergedfish
Apprentice
19-12-2024 07:31 PM
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You will need to make sure the cable is new and decent at least hdmi and the resolution is correctly set
anand101997
First Poster
20-12-2024 12:32 AM
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I have checked with HDMI cable which came with box and mine too. I have done self diagnostic, changed refresh rate with laptop and resolutions too.
Only 15 min it works properly again the same issue will started.
