06-06-2022 11:17 PM
My laptop is not able to upgrade itself to Windows 11 because a driver "Intel® Smart Sound Technology (Intel® SST) Audio Controller" needs to be upgraded to either 10.30.00.5714 and later or 10.29.00.5714 and later. I have a new (Dec. 2021) Galaxy Book Pro laptop.
It is advised that I contact my OEM (ie Samsung) for the required Driver Update.
Anyone any clues as to what to do? Samsung don't want you to contact them direct for technical help - beginning to wish I have bought another make .....
Come on Samsung, how about a little help and advice here ?
06-06-2022 11:39 PM
07-06-2022 10:39 AM
07-06-2022 09:41 PM
Thanks Ksmy89 ! I had already downloaded the Intel Driver Assistant, and I find that I have
installed. So - this may well do the trick.
Any other thoughts before I go down the Windows 11 upgade .....
08-06-2022 05:46 AM
19-06-2022 08:38 PM
Not yet - guaging some feedback on Windows 11 and maybe wait a little longer for any bugs to get ironed out. Feedback very mixed at present but at least it looks like I can do it when I need to. Thanks for your help in this so far.
Samsung really are a pile of excrement when it comes to devolving any resposibility or help for us users ..... are you reading this, Samsung ?