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C27R500FHR half screen darker

(Topic created on: 11-10-2021 12:48 PM)
766 Views
Kszyhu
First Poster
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Hi,

Just bought a new C27R500FHR monitor and it turned out that there is a problem with it - part of the screen is darker than the rest :

IMG_20211011_132523.pngIMG_20211011_132629.png

 

rsz_img_20211011_150851.png

 

 

 

 

 

 

 

 

 

Tried to:

-remove the power cable for a minute then plug it again

-refit the HDMI cable

-test it with another cable 

-reset the monitor 

No change - the issue still persists. Please advise how to resolve the problem

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1 REPLY 1
ChrisM
SuperStar
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Hi @Kszyhu 

Did you contact the retailer regarding this?

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