Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

C27R500FHR half screen darker

(Topic created on: 20-10-2021 04:33 PM)
576 Views
Kszyhu
First Poster
Options

Hi,

Just bought a new C27R500FHR monitor and it turned out that there is a problem with it - part of the screen is darker than the rest :

IMG_20211011_132523.pngIMG_20211011_132629.png

 

rsz_img_20211011_150851.png

 

 

 

 

 

 

 

 

 

Tried to:

-remove the power cable for a minute then plug it again

-refit the HDMI cable

-test it with another cable 

-reset the monitor 

No change - the issue still persists. Please advise how to resolve the problem

0 Likes
1 REPLY 1
ChrisM
SuperStar
Options

Hi @Kszyhu 

Did you contact the retailer regarding this?

0 Likes