Ciao Members_kSXL9qp,
quanto segnali potrebbe dipendere da un mancato supporto ai più recenti parametri di sicurezza delle reti, per cui il collegamento non ha luogo.
Per ovviare alla situazione potresti comunque effettuare un collegamento via cavo e scaricando manualmente le foto, sebbene essa sia certamente un'operazione più lunga.
Per un approfondimento puoi comunque rivolgerti al nostro supporto tecnico dedicato, trovi tutti i canali qui:
https://www.samsung.com/it/support/contact/
Ciao!
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