I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products.
I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?!
the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!
if they don't provide this firmware update to allow it, then this soundbar is going back for a refund.
Hi Zac, yes I was talking to you directly but after reading the whole chat from front to back, you and the others have answered all questions I had. So thanks for that! I'm upgrading my LG C6 to the C9 this week so I'm sure to put the Earc on pass through ready for the Q sound bars imminent update.
Hi zhspence, I just found your post via google. I just bought the C9 and Q90R combo as well, and I am aware of the missing eARC feature. Is this what is giving you the problems with 2.1 PCM sound as well? Or is this a seperate issue that also needs to be fixed from samsung? Because as I understand it ARC doesnt have the bandwith for PCM 5.1 which is the root problem here, so Im hoping there isnt another bug as well.
Also, since you are connected directly to the TV you should have VRR, but I guess the PS4 doesnt support that. I am thinking of connecting through the soundbar to the TV myself to get 5.1 PCM audio, but I guess this mean I will miss out on VRR? Or do you know if it supports VRR passthrough?
Lastly, and maybe most importantly, do you have any audio delay/lip sync with this setup? Either through TV apps or PS4? Thanks, I hope you are able to answer these.
Het zach, thank you, that is helpful. If i understood correctly Samsung should have fixed their eARC problem in may, so let's hope they actually publish that fix this month, and that LG won't be delayed as well.
I also forgot to mention that the reason I was asking about VRR was because I'm going to connect ut to a nvidia card in my PC, so I should get VRR if I go directly to the TV. Or do you think that the soundbar supports VRR passthrough?
And I should also be able to send DD Atmos from my PC through the TV over ARC to the sound bar as well if I understand correctly, but ut will be lossy. Only 2.1 for lossless right? At least until LG fixes their bug, then glorious lossless 7.1 all the way.