Samsung TV Plus turns itself on!

[itsjoerack]

Hi guys,

I have a brand new Samsung SPLSP3BLAXXU The Freestyle projector - I love it, but there is a really weird issue with it. It automatically loads up Samsung TV Plus, sometimes at random intervals - usually when the device isn't being used or when another app isn't open. If the device is left inactive and on the home screen for longer than a minute, it automatically opens Samsung TV Plus.

I've tried changing the remote control batteries and I've tried cleaning the remote and gently moving the Samsung TV Plus button around in case it's anything to do with that - but no difference, and I don't think it can be that because it opens on its own when the remote is static on a flat surface.

Anyone got any ideas?

Thanks, Joe

[AndrewL]

@itsjoerack: I'm not too sure what could be causing this issue to occur. If you head to Home > Menu > Settings > All Settings > General & Privacy > Start Screen Options > Autorun Last App, and disable this feature (if applicable), does this help? If not, can you confirm if the projector is entering Ambient Mode prior to switching to Samsung TV Plus?