SAMSUNG SOUNDBAR MAKING DISTORTED SOUND IN THE MIDDLE SPEAKER

[Ruhamah]

I just bought this Samsung soundbar bar HW-Q800A but the center speaker keep making distorted or cracking sound. I have tried every fix I read online, nothing seems to work. When I put the soundbar on standard mode, it work flawless but any other mode makes me wanna pell of my skin. 

Please I would appreciate any help in solving this problem.

[Munkeebutt67]

Glad it's sorted, I don't care much about Atmos on a soundbar, 5.1 is enough for me. Happy listening.

[Mrunal]

Hi there, I have the same issue. Can you please tell me how did that person fix that sound issue? Thanks in advance

[mittalbabu]

I'm having the same issue as well with the S800B. Any advise on where the settings where changed? The sound is unbearable, my TV speakers sound way better

[Munkeebutt67]

Use the hdmi cable you got with it, and factory reset the bar. Check firmware any updates. Connect the soundbar electric first, before you connect the soundbar electric. Then pair the bar to the sub. I always leave mine in standard, and rear speakers work in this too.

[mittalbabu]

I'm using the supplied HDMI cable. I connected the soundbar to the Smarthings app, assuming it would do the firmware upgrade if any existed

Standard mode is ok I guess but it lacks the soundstage the other modes do, but the other modes have that distortion which is unbearable. Besides if the soundbar is faulty then I'd like to know and return it

If it helps, my TV is QE55Q85TATXXU

[Munkeebutt67]

If a factory reset doesn't work I'd contact the seller for an exchange

[Munkeebutt67]

I'd do a factory reset. Connect sub to electric first, then bar, and check for updates. If no better contact seller

[mittalbabu]

Thanks a lot, will try that

[Munkeebutt67]

Is Atmos enabled in your TV and connection to eArc. Don't want to patronise, but it happens. My older TV had Atmos in settings but now they show digital input, but it is still Atmos 

[mittalbabu]

Yes Atmos is enabled and connected to eArc. Are you suggesting I disable it?