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Original topic:

q70 tv and q70 soundbar audio delay

(Topic created on: 08/02/21 00:19)
Ninja_tiger
Apprentice
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Audio & Video

Hi

I been looking for a solution to this for ages and have spent days talking to Samsung with no real help.
I have a 49q70 tv a ns a q70r soundbar.

When I connect any device to the tv and use passthrough to the soundbar I have issues.

If the sound is set to PCM no problems, except I loose surround. the minute I change the sound to Dolby Digital I get a sound delay about .7 seconds roughly.

ive reset both devices to factory ive changed my hdmi cables to rule them out. if I pass sound to the tv its fine, second its Dolby Digital over arc we get a delay. and Samsung did a EDID reset.

if I connect the device/devices to the soundbars own hdmi input no delay at all.

Also if I use optical to from the tv to the soundbar - there is a delay also.

 

the Samsung tv apps seem fine. all I can see is a processing issue when device - TV - soundbar is used.

I am at a complete loss what to do. if anyone has any ideas or a place to point me to I would be forever grateful and will buy you a drink..

thanks

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