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K335 Soundbar volume is changed by directional buttons on TV remote!

(Topic created on: 17-02-2020 04:05 PM)
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jaytwee
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My K335 soundbar worked fine with my old tv, but just bought a hisense Tv and have not hit a showstopping problem.

 

When the soundbar us turned on, even if I disconnet all the cables, the volume is moved up or down via the left/right buttons on the remot for the tv!

 

So if I flick right through a netflix list for example, the volume goes up on the soundbar each press!

 

It appears the tv remote up/down buttons are sending an IR signal that is the same as the volume control for the soundbar?

 

Anyway to change this?

 

1 REPLY 1
Michael131
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I have this same problem, did you find a fix to this issue?

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