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HW-Q90R Disconnects!


Took delivery of this brand new product on Saturday only to find I'm one of many reporting that it has a fundamental problem. 


It disconnects from the Sub and both Rear speakers when it's turned off. Power cycling the Sub and the Rears will reconnect them but this is unacceptable in a product costing £1500.


Samsung, please respond and let us know that you're aware of this (unbelievable if you're not) and what action is necessary to make this product function correctly. Either a firmware update or an acknowledgement that we might have a faulty batch and require replacements. 


See this link for how widespread this has already become:


Please  respond. 



421 REPLIES 421

Completely disable your 5ghz wifi, only use 2.4. That solved it for me on the q950t. 

Samsung shame on you! These expensive machines should also work in a house with 5ghz.


My Q90R soundbar works on 2 .4 or 5, makes no difference on mine.

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