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Original topic:

HW-Q70R looses WiFi connection

(Topic created on: 02-05-2020 02:32 PM)
Dragao
Apprentice
Options
Audio & Video

Hi all,

 

I have been working on this problem for a long time. 

The Soundbar is loosing WiFi connection and the ponly way to get it back is by restting the soundbar. 

This is very annoying. 

 

So these are the steps I take.

1. remove device from smartthings

2. Search for device with SmartThings

3. Reset device using steps provided by Smartthings.

4. Setup WiFI on soundbar using Smartthings.

5. device added to smartthings. 

 

At this point the soundbar is connected to the WiFi. (And today it lasted for only 30 minutes.) 

The Wifi drops. I did had a look at the network settings in the SMartthings Apps and the WiFI signal looked good (WiFI icon was all lid) 

 

There is no firmware update available (according to Smartthings. So I have no clue what to do to solve this problem. 

(When WiFi is connected everything is worrking just fine) 

 

I am running version: Hw-Q70RWWB-1007.9 (Plugin versie 3.1.15)

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