Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Hw-j550 connected to.Q80T

(Topic created on: 24-11-2020 01:33 AM)
681 Views
RogersK
Student
Options

Hi, 

I'm having an odd problem. I want to leave the sound effect as Movie on the soundbar. When I change input on TV, the effect keeps resetting to  Standard and Surround off. I have the soundbar connected via HDMI to the ARC port on the TV itself. If anyone can help, that'd be great. 

Thanks.

0 Likes
4 REPLIES 4
AndrewL
Moderator
Moderator
Options

@RogersK: I'm not familiar with 'Movie' as a sound effect option on the soundbar. Did you mean 'Cinema' mode? You mentioned that this issue occurs when you change input on the TV. Can you confirm if you're switching HDMI sources and, if so, what external device do you have connected to the selected source?

RogersK
Student
Options

Hi Andrew, you are correct. Its Cinema on the soundbar (Samsung HW-J550).

Yes it happens when I switch between inputs. Like when I power off Sky box, switch to Xbox and turn that, tiny pop from speaker then it says OFF-SURROUND on sounbar. When I go to check sound mode, it's reverted to Standard.

 Ive listed them below.

HDMI 1 - Sky Q box

HDMI 2 - Nintendo Switch

HDMI 3 - Soundbar (trying to use ARC cos cant get the sound synced when its wireless)

HDMI 4 - Xbox Series X

 

Thanks

0 Likes
RogersK
Student
Options

Gave up. went to wireless and i can change all day long and nothing changes on the soundbar

 

0 Likes
RogersK
Student
Options

Hi AndrewL, can you mark this as closed please

 

0 Likes