Q Symphony not working

Dmitrij F · ‎07-01-2022

Hello everyone!

I see that some of you have the same problem as I but I could not find a solution in those posts. Hope someone cam help.

My TV Q80T and my Soundbar Q70T do not work together. They are connected via original HDMI cable through eARC port. Sound from TV works, sound from Soundbar works, but when I switch on TV+Soundbar the sound only comes from the Soundbar. Sometimes the sound comes from both for half a second or so and then TV sound disappears.

support does not know what to do. All they did was a full service reset of TV and reset of Soundbar which obviously did not help.

Software of TV and the soundbar are all up to date

xSteveuk · ‎07-01-2022

Hi,
This page maybe helpful

Set up your Samsung Soundbar - Connect to TV with HDMI and more

https://www.samsung.com/us/support/answer/ANS00049272/

Dmitrij F · ‎07-01-2022

Your reply looks like you did not even read my post )))

Obsydian · ‎07-01-2022

I thought Q Symphony only works on the Q9 series ?

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Pugs1957 · ‎07-01-2022

Is that an HDMI2.1 cable?

Dmitrij F · ‎07-01-2022

It is an original cable that came in the box

JandS · ‎04-05-2023

I have the same problem. Did you ever get a resolution?