Opgelost: Bluetooth device connected but no sound.

Anne97 · ‎10-01-2021

On the 2nd of January I got my Samsung Galaxy S20 FE. I used my bluetooth earbuds on a daily base and never a problem. Untill last night (January 9th) My earbuds are connected but give no sound. They make the connected sound and in the bluetooth settings I see that calls, audio and input device are on. But whenever I play a song on Spotify or YouTube music it doesn't give a sound. When I try to play a video the video doesn't give a sound and the video doesn't play or plays very very slow and falters. I reseted the networks, and disconnected the bluetooth earbuds. I restarted the phone and when I connect the bluetooth again it does work for a little while, but if the bluetooth is disconnected and reconnected it doesn't work anymore. I've tried two other pairs of bluetooth earbuds and a bluetooth speaker but non of them work. I've tried several things but nothing works, it used to work perfectly so I hope it will again because listening music is the thing I do most on my phone! I hope someone can help me!

MartijnK · ‎31-03-2023

Hi @Lin__ , goedemorgen.

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Via onze website kan je het toestel aanmelden voor een reparatie, je kan dan kiezen voor de ophaalservice of een bezoek aan één van onze service punten, in het service centrum wordt jouw telefoon dan verder onderzocht.
Kijk hier voor meer informatie:

• Service Punten: https://bit.ly/2CKz9mr
• Ophaalservice: https://bit.ly/3eckAdW

Groeten,

Martijn

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Patrick · ‎10-01-2021

Did you do these steps?

From your home screen, swipe down from the top of your screen to open the Notification panel.
Touch the Settings icon.
Swipe to and touch General management.
Touch Reset.
Touch Reset network settings.
Touch RESET SETTINGS.
Again, touch RESET SETTINGS to confirm your decision.

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Anne97 · ‎10-01-2021

Yes I did. Made no difference sadly.

Patrick · ‎10-01-2021

So to be clear, you have no bluetooth audio on multiple devices? Are you sure the volume is turned on?

Anne97 · ‎10-01-2021

No the bluetooth audio is only connected to one divice the and volume is on.

BruceH · ‎12-01-2021

Hi @Anne97,

I assume you do hear sound from the speaker?

Could you try playing a song from My Documents on your phone while in Safe Mode? https://bit.ly/2BbETqL

Cavid Musayev · ‎04-02-2022

I have the same issue too. I buy taotronic headphone. İt work my old samsung a5 and s8 but not work on my phone. It connect but not have any sound from audio.

Cavid Musayev · ‎04-02-2022

Now my phone samsung galaxy a52

Cavid Musayev · ‎05-02-2022

Fixed it! In Developer Options toggled on "Disable Bluetooth A2DP hardware offload".

aka-Trebor · ‎06-03-2022

@Cavid Musayev = Legend

Developer Options

Turn off A2DP hardware offload

Did the trick for my, very frustrating, Bluetooth audio issue!

Solved now...

Oorspronkelijke onderwerp:

Bluetooth device connected but no sound.

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