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Original topic:

Audio via ARC on N850 not working

(Topic created on: 19-05-2019 08:03 AM)
1319 Views
Jgreen95
First Poster
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So I have a Samsung Q6FN55 TV and a N850 soundbar. Recently the audio via ARC has just stopped working, still works fine over WiFi/Bluetooth.

 

I have noticed on the TV the Soundbar is no longer being recognised on the inputs. It used to list the soundbars name and now it just says 'unknown'.

 

I have checked and video still passes through fine when a source is connected via the soundbar, but the audio will then come out the TV speakers. 

 

I have tried 3 different HDMI cables with the same result and tried resetting both the soundbar and the TV to no avail.

 

I have also tried unplugging all other HDMI devices and that didn't work either. 

 

Has anyone had similar issues or knows how to resolve? 

1 REPLY 1
ChrisM
SuperStar
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Hi @Jgreen95 

 

Did you manage to get this sorted out or are you still having the same issue?

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