09-11-2019 08:51 PM
I'm getting audio drop outs on all sources on this bar. Others have had Similar issues since the firmware update. I've tried literally everything trying to rectify this ranging from changing cables right the way up to buying power adaptors.. I've even upgraded my TV as I thought that could have been the cause. It's on every single source. I'm UK based and so tempted to return it.
SAMSUNG are you planning another firmware release to rectify this problem? Thanks very much
11-11-2019 03:03 PM
Hey @Bigpest2724! The best thing to do is getting in touch with the AudioVisual team. They can be contacted on the following number and can offer you full technical support for both the TV and the Soundbar: 0333 000 0333.
11-11-2019 04:58 PM
I've taken it back now..complete waste of time... Can't be fixed..stupid firmware causing problems I think