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Q950A Soundbar volume range only usable between 1-15

(Topic created on: 07-09-2024 02:42 PM)
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PezSound
Journeyman
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Hello,

I recently got my hands on the new soundbar (HW-Q950AWWB-1011.1) and discovered that I can only use the volume range between 1-15. Increasing the volume beyond that level is too loud and could potentially damage my ears. I understand that the option of having a broader range of volume is necessary for different setups but for my standard setup, I find the current range of volume more than enough. I have tested the soundbar by connecting it to my phone and Mac using Bluetooth.

Dear Samsung development team, I believe that no one will use the volume above 30. Hence, could you add a feature to your app, which would help users to adjust the soundbar's range of volume or limit its maximum volume. As a parent, I am concerned about my kids playing with the volume control on the soundbar and I am worried that it may have a negative impact on their hearing.

It would be great if the app could help to remap the maximum volume level of the soundbar. This way, when I adjust the soundbar's volume to its highest level, let's say 100%, it would only reach 30% of the maximum actual volume. This would enable me to have a more precise way of adjusting the volume.

Thank you.

#soundbar #Q950A #loud

2 REPLIES 2
UNKNOWNUSERNAME
Samsung Members Star ★
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Hey, please add this to the feedback section in the members app for the developers to see, You can find it under "help". Thank you, have a brilliant day.
MPNI2025
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PezSound
Journeyman
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