Audio & Video

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Samsung R1 wireless speaker updates

Posted by 05-12-2016 01:25 PM in Audio & Video

Hi, im having issues updating my firmware of one of my two R1 speakers, one updated without issues and the other one won't update,... View Post

15-05-2017 06:03 AM

Hello friends, how are you? I have problem in my cashier. It no longer connects to Wi-Fi. A messa... View Post

Soundbar

Posted by 30-04-2017 05:49 AM in Audio & Video

Hi there. 30/4/17 How do I connect my soundbar (not a Samsung) to my smart tv using Wi-Fi on it of course. I had it connected... View Post

13-05-2017 01:36 PM

Hey @Pascal777, Can you provide the model codes of the products you are trying to con... View Post

Can I use a Samsung HW-E551 Soundbar with Wireless Active Subwoofer with a Samsung UE46f6670 Smart TV

Posted by 03-05-2017 02:51 PM in Audio & Video

I was wonder if I can use a Samsung HW-E551 Soundbar with a Samsung UE46f6670 Smart TV ? If so how do I connect it to the TV ? Regards ... View Post

13-05-2017 11:13 AM

Many Thanks for the reply . View Post

Hw-k651 additional speakers

Posted by 03-04-2017 12:39 PM in Audio & Video

Hi all. I have just purchased the above sound bar and was wondering what the best speakers works be for additional rooms in the house? I'm not... View Post

13-05-2017 10:22 AM

Hey Aston! Have you managed to get set up with some additional speakers? You ca... View Post

BD-E5500 3D Blu-ray Player, Smart Hub apps slow or give errors

Posted by 24-04-2017 08:56 PM in Audio & Video

Hi, I have owned my BD-E5500 since new. It has the latest but now quite old firmware ver 1020.1. It is connected to the internet via a... View Post

13-05-2017 10:17 AM

Hey @harleydee, Have you tried resetting the Blu-ray Player or just the Smart Hub? Yo... View Post

HW-H751 Soundbar

Posted by 20-04-2017 10:23 AM in Audio & Video

How do I turn off the start up and shutdown chimes on the how-h751 wireless sound Bar? View Post

09-05-2017 03:36 PM

Hi @Sebby, There's no option to disable this feature, but we will be sure to pass thi... View Post

Samsung BD-F6500 Blu-ray Player sound drop outs when playing Deep Water Horizon (Lionsgate Discs)

Posted by 11-02-2017 02:50 PM in Audio & Video

Hi, I'm getting sound drop outs when playing my Deep Water Horizon Blu-ray disc. I've been told it's a problem with Lionsgate... View Post

22-04-2017 09:08 AM

Thanks. I'll give it a try. I found a much more simpler solution though. The disc plays ... View Post

Internal LAN adapter. Wi Fi mobile box from EE does not connect as says I require an internal LAN adapter?I havea SMART Blu Ray

Posted by 14-04-2017 10:33 AM in Audio & Video

I am trying to improve broadband connection using a mobileEE Wi Fi box .It connects the Wi Fi but will not access internetit is asking for an... View Post

16-04-2017 12:29 PM

Hi @MiTV. :smileyhappy: What's the model number of your Blu-ray player? Is it just th... View Post

I Can't get a Software Update to Download for my C5500 Blu ray player

Posted by 15-04-2017 12:54 PM in Audio & Video

View Post

16-04-2017 12:19 PM

Hi @je2. :smileyhappy: Can you tell us more about how you're trying to download an up... View Post

Connecting Soundbar to Virgin via OneConnect

Posted by 09-04-2017 06:34 PM in Audio & Video

Hi recently had Virgin media installed and unclear as to how to connect the TiVo box to my Samsung soundbar and TV (with OneConnect) Any... View Post

14-04-2017 12:00 PM

Could you let us know which model Soundbar and TV you have? Then we can look into this f... View Post

BD - J4500/UX

Posted by 06-04-2017 05:43 PM in Audio & Video

Hello, For some reason my Blue - ray has stopped playing my own dvd's and I noticed the BD wise is off. Would this be the problem... View Post

07-04-2017 01:54 PM

Yes l tried that. I turned it off for a minute and it's playing my dvds now thanks alot fir your ... View Post

BD F7500 Blu Ray Atmos Audio Settings help

Posted by 05-04-2017 07:13 PM in Audio & Video

Hello, I recently purchased an Atmos AV receiver but I'm not receiving the Atmos signal from my Blu-ray player when playing an Atmos Blu... View Post

Blu-Ray player HT4550

Posted by 12-03-2017 11:19 AM in Audio & Video

My system not play Blu-Ray discs. Plays DVD fine, and I can sometimes fool it into playing one by putting in a DVD first then switching to Blu-Ray,... View Post

14-03-2017 04:13 PM

Hey @AndreMouradian, That sounds odd! What software version is it running on at the m... View Post

Multiroom streaming services

Posted by 23-02-2017 10:11 AM in Audio & Video

Does anybody know if there are any plans to include Google play music as one of the services that can be streamed via the multiroom app to the... View Post

10-03-2017 03:52 PM

Hi @Jagged. We've no news on this currently, but definitely keep up to date with the... View Post

Home theater

Posted by 23-02-2017 01:22 PM in Audio & Video

When will Samsung produce an affordable 5.1.2 Dolby Atmos home theater system that is under £600 range? View Post

10-03-2017 03:47 PM

Hi there, @Pip1! :smileyhappy: Check out our full range of Home Threatre systems here... View Post

Sound quality streaming to R1 speakers

Posted by Anonymous 12-02-2017 11:17 PM in Audio & Video

I have 2 Samsung R1 multiroom speakers. They seem to both connect to the TV fine and the sound quality is excellent however when I stream music... View Post

Anonymous 19-02-2017 09:23 PM

Thanks for the reply. I took the speakers along to the shop where I bought them and hooked them u... View Post

Hi i have a HT-TXQ120,The main system connector cable has been damaged due to carpet tacs piercein the cable,can i replace it?

Posted by 14-02-2017 04:24 PM in Audio & Video

Hi ive just been given a samsung Ht-TXQ120 HOME CINEMA SYSTEM of my dad who accidently pierced the main system connector whit carpet tacks... View Post

15-02-2017 04:34 PM

Hi Ricksta86! :smileyhappy: Any joy with what you're looking for here? They've also got a... View Post

HT-J4500 5.1 Speaker 3D Blu-ray & DVD Home Theatre System

Posted by 29-12-2016 05:50 PM in Audio & Video

Hi, i already have this Samsung home cinema system in my bedroom and I would like to have the same model for living room but would it have any... View Post

14-02-2017 05:03 PM

We're afraid that the set up that you're describing isn't possible, Rajan29. The units yo... View Post

Blu-ray player disconnects

Posted by 07-02-2017 01:33 PM in Audio & Video

Hello! I have a Samsung BD-J4500R Blu-ray player and it's connected via HDMI to a Changhong TV. The player was purchased about six months... View Post