Samsung wallet couldn't install update

[Aerons12]

Hi guys. Why can't install the latest update of SAMSUNG WALLET 5.8.32. After downloading whenever it starts installing there occurs an error. Don't know why. it occurs on S24 Ultra.

[danitudi971]

Hello,

I'd suggest you to clear data of the Galaxy Store app and reopen it again.

You can start by closing the Galaxy Store in recent apps.

If you go to Settings, Applications, Galaxy Store, Storage, Clear data and open Galaxy Store again.

Does the issue occur again?

See you soon!

[Aerons12]

I will try now. Thanks for the suggestion. 🙏

[Aerons12]

I have tried all the ways and it's nit installing. The one big mistake i had done to uninstall the Samsung Wallet app. Now there occurs the same error whenever i try to install the app from Samsung App Store. It's so weird for me. Never occured such a problem as I'm an ages old customer of Samsung and always used Note Series. But this is happening with my Latest S24 Ultra

[danitudi971]

Please try again and if it happens take a screenshot and within 3 minutes submit an error report on the Galaxy Store.

Go to Menu tab, Settings (Gear Icon), Contact Us, Send feedback, pencil icon on the right bottom corner. Describe the situation, attach both the screenshot and the system log data and please wait for a response from the Samsung Members support Team.

See you soon!

[Aerons12]

Ok. Thanks

[Danilo_L]

Hi all,

Aerons12, considering the checks you have already done by yourself, I suggest you follow danitudi's advice and send us an error report.

This way, our department can investigate the anomaly, examine the registry data and point you to a precise solution.

I remain at your complete disposal.

Have a nice day! 

[Aerons12]

Thanks, sir, but i have done everything to resolve the issue. But it is still there. Don't know what to do and how it can be resolved

[Riccardo_F]

Ciao @Aerons12,

ti ho risposto qui, dove abbiamo discusso in italiano:

https://eu.community.samsung.com/t5/apps-servizi-mobile/samsung-wallet-non-funziona/m-p/11062134#M39...

Ciao!