As far as I know, based on other user experience, you should focus on outgoing calls (from S10e) to another mobile phones.   Answering incoming calls or making calls to landline phone could work as well, but I am not sure.   Remind that if your phone doesn't get unlock, you can have support to Samsung UK support as well. See you soon! ... View more

It doesn't matter carries of the other mobile phone.   In theory it needs one call lasting longer at least for 5 minutes, but seeing other user experience it needs more calls for more time on the phone.   You can ask the unlocking code by reaching Samsung UK support... is it your Galaxy S10 sold by telecom carrier? you should check if it is not SIM-locked and it can accept only your carrier SIM card.   See you soon! ... View more

Yes, using call operation with local SIM card should unlock Galaxy S10e for using Extra Europe SIM cards.   Focus more on outgoing calls from S10e to others mobile phones.   As the device gets unlocked, you can use also US Sim cards.   To discover if it is unlocked, you should try inserting the US Sim Card. If it is not unlocked it will ask you to put unlocking code, you can get this by sending request to Samsung Support.   See you soon! ... View more

Hello,   you have to repeat the operation for the brand new Galaxy S10e. At least 5 minutes of incoming calls (I suggest you to do more than one call and more than 5 minutes, to be sure) the phone unlocks for Extra EU SIM.    It would be right using local SIM and not in Roaming if you can.   Let us know if you have other problems.   See you soon! ... View more

Hi @SjorsK , glad to see you again here!   This is a great question      Ten years ago, Samsung was famous to sell Home Appliances so I knew them at least for things related to Home, but my first approach to Samsung mobile phones was due to my friends, that they had Samsung Corby and Samsung Star phones with early OS (Symbian or Bada I don't know). I knew Samsung flip phones too, but I have never looked at them as they didn't seem to be attractive...   At the other side there was me with the Nokia 5200, and eager to try Samsung phones as they have a lot of feature rather than other brands. Nokia phones has a lot of feature too, but I wanted to try other brand, and was Samsung turn.   So, 2008, 2009, and 2010 with that phone when on May 1st 2011 (we are close to 8th birthday ) I bought my first Samsung phones, the Galaxy Next, that was known as Galaxy Mini outside Italy. And since then I haven't changed brand, as no one can deliver better experience than Galaxy Smartphones and Samsung Ecosystem...   What about you?   See you soon! ... View more

Hello,   as @TracyR said here, suggestions and feedback about that have been passed to R&D.   See you soon! ... View more

As I understood He doesn't have an Indian SIM Card and He isn't in India right now.   He needs the unlocking code... is it right?   See you soon! ... View more

Hello,   try contacting Indian Samsung support to get code to unlock your phone for European SIM.   Take a look on this web site and contact them: http://samsung.com/in/support   See you soon! ... View more

Hi @ ll,   I want to express my good luck to all of you are testing the new Android Pie / One UI, your great work to test the new software will improve the experience for every user   See you soon! ... View more

I hope Galaxy S9 users are ready to give their feedback about the new One UI, it is so important to partner with Samsung Team to find out how to improve the user experience.   Unfortunately, Italy is not included again this year, so I won't see anything until it is officially relaesed    See you soon! ... View more

Hi guys,   did you have a look on the dedicated web site of One UI?   (UK country page is also here)   See you soon! ... View more

Hello,   Samsung is not providing Bixby Voice feature on Galaxy A6+.   I didn't understand what you would like to do at this time. See you soon! ... View more

This is good news!   Samsung should reach out and work with its partner Google to get this feature available on Google Apps, including for example Youtube.   Also third-parties applications developers should get into it!    See you soon! ... View more

It is so important in relevant cases - thank you!   See you soon! ... View more

I am so sad to have not met you in Berlin last week :(   See you soon! ... View more

I would take flight to UK only to see Galaxy Note9, If I could    Thanks for your input   See you soon! ... View more

Me too, I was expecting a bigger and better explaination for the new Bixby, so I hope Samsung does it as soon as possibile.   See you soon! ... View more

You're so lucky to have tried the new Note9   Unfortunately in Italy shops are not provided of the new Galaxy device, so I have just wait at the moment.   How does it feel the fingerprint sensor position?   See you soon! ... View more

@BandOfBrothers Samsung is giving in US AKG headphones, not only earphones, as a gift for preorders as well as bonus for Fortnite.   @AndrewL thanks for your explaination   See you soon! ... View more

Hello,   it is just marketing choice, unfortunately Samsung Italia is not giving gifts for preorders, as well as the other European divisions if I don't wrong.   See you soon!   P.S. c'è anche la sezione italiana di Galaxy Note9!! ... View more

@BandOfBrothers have nice unpacked replay... you can find official replay on Samsung Youtube channel.   @AndrewL Thanks so much. I have already seen that on global web site... I was surprised to not find anything about the new Bixby capabilities and Samsung should have dedicated more time to explain the new potential of this new version, according to my opinion.   See you soon! ... View more

Youtube live streaming is here: https://www.youtube.com/watch?v=6xBOkiSdo1I   See you soon! ... View more

@BandOfBrothers just few hours to the event! Are you excited?  ... View more

I didn't recognize it as face surprised   I meant this as Face Surprised in Samsung Experience 9.0 I was looking for: Face Surprised WANTED!       ... View more

They look like Galaxy phones ones    Where is face surprised  ??   See you soon! ... View more

Hi @ll,   I have just read all the discussion here, I am just waiting to hear news from @AntS, @LiamH or other mod that I give them a big thank you for their support in advance :smileyvery-happy:.   Unfourtenately Italians versions are also affected by these issues, I am joining to all who is waiting for a soluton :smileyindifferent:   See you soon! ... View more

-1 month since now ... View more

Just waiting ... View more

Me too   Just waiting to get new info from Samsung for this device ... View more