Free gifts

[willow2506]

I've had contract phones for yrs now mostly Samsung and have never once received the free gift that is promised when you get the phone and tried allsorts to get them so just gave up trying 

[MrJCharming]

You do it all through a claim online, there's a link depending on what you have purchased

[willow2506]

Yeah ive done all that several times just never seams to make a difference what I do still don't get them

[Bob1]

Have tried and received cashback once, I done it all through online form

[Lori1977]

I've never had any problems claiming done it for my watch and hubby's earbuds. You only get 60 days of your delivery date to claim from the Samsung website.https://2021.samsungpromotions.claims/galaxylaunchoffers/en-GB/claim/get-started

[willow2506]

Wish I could say the same always been happy with the Samsung phones just never received my gifts on the last 4 contracts at least

[JAMES4578]

@willow2506  With Samsung Devices did you get the notification that the claim had been received?  If so what sort of a response did you receive when you chased it up?

[willow2506]

I never received any notification about it and I just got passed on to someone then back to the person I spoke to in the first place so I just gave up, wasnt worth the effort

[Aklima]

Hi,
Most promotions are on the members app on the boost. You could try checking it out.