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Free gifts

(Topic created on: 25-04-2022 12:55 PM)
2179 Views
willow2506
Apprentice
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I've had contract phones for yrs now mostly Samsung and have never once received the free gift that is promised when you get the phone and tried allsorts to get them so just gave up trying 
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9 REPLIES 9
MrJCharming
Helping Hand
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You do it all through a claim online, there's a link depending on what you have purchased
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willow2506
Apprentice
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Yeah ive done all that several times just never seams to make a difference what I do still don't get them
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Bob1
First Poster
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Have tried and received cashback once, I done it all through online form
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Lori1977
First Poster
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I've never had any problems claiming done it for my watch and hubby's earbuds. You only get 60 days of your delivery date to claim from the Samsung website.https://2021.samsungpromotions.claims/galaxylaunchoffers/en-GB/claim/get-started
willow2506
Apprentice
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Wish I could say the same always been happy with the Samsung phones just never received my gifts on the last 4 contracts at least
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JAMES4578
Samsung Members Star ★★
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@willow2506  With Samsung Devices did you get the notification that the claim had been received?  If so what sort of a response did you receive when you chased it up?

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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willow2506
Apprentice
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I never received any notification about it and I just got passed on to someone then back to the person I spoke to in the first place so I just gave up, wasnt worth the effort
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Aklima
Big Cheese
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Hi,
Most promotions are on the members app on the boost. You could try checking it out.
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PappiD
First Poster
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Purchased a Samsung galaxy S22 and applied for free Samsung earbuds, the 40 days that they said it would take to receive them has past months ago still no earbuds.