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Duo wireless charger too sensitive for watch?

(Topic created on: 03-01-2020 04:27 PM)
3683 Views
ButchN
Apprentice
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Hi all.

I have a gear S3 Frontier and it seems like the watch has to places "just so" on the pad to charge, and even then, it sometimes will revert to flashing the led on the charger, when thebwatxhbhas not moved!

 

Has anyone else seen or experienced this?

 

I have the correct wall charger and cable that came with the Duo.

 

Oh  and is that opening below a fan?

And if so, should we hear it?

 

I hear nothing.

 

 

Thanks!

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5 REPLIES 5
ChrisM
SuperStar
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Hi @ButchN 

 

Did you manage to get this sorted? Is this the original Samsung Wireless Charger Duo and where was it purchased?

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ButchN
Apprentice
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Hi, no one replied and no, not sorted and purchased from best buy, why

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ChrisM
SuperStar
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As this is classed as an accessory, if you think the product is faulty, the resonsibility would rest with the retailer. Have you spoken to them directly?

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Callum87
Navigator
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My one does exactly the same thing.

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lexpants
First Poster
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same thing . charges for a few minutes and stops charging and the red led blinks.

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