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Remove email app from Gear S3 - OR - Prevent watch from locking CONSTANTLY

First Poster

I tried this fix and it didn't work. Watch continues to ask for a pin. Any other ways to disable my work security on my watch?

First Poster

Open Samsung Wearable app... Tap the Home link... Scroll down and open the Apps tab... Find the email icon and open the settings gear icon... Toggle the switch next to the affected email acct to the off position...

First Poster

Yes. I tried that many times. Does not work. 

First Poster

I would say Gear S3 is the worst gadget I purchased within last 10 years. So many issues. 

First Poster

@ 


@Jasonharding532 wrote:

Open Samsung Wearable app... Tap the Home link... Scroll down and open the Apps tab... Find the email icon and open the settings gear icon... Toggle the switch next to the affected email acct to the off position...


 

Is there a sequence of steps you followed (first disable the app, then reboot watch/phone)? I tried some combos and isn't letting me disable the lock screen or choose "payments only". TIA

First Poster

i tried all. it does not work. 

First Poster

@Samm98007 wrote:

i tried all. it does not work. 


this (pin lock requirement) is extremely inconvenient, making this watch useless. :(

New Member

You don't have to remove your exchange server settings from your phone, only from your watch. Simply go to the Galaxy Wearable app on the home page, then scrole down to "Email", then turn off your exchange email acount. Now you can go back ot your watch and change your security settings.

First Poster

you mean go to app on the home page and click on email. I did that many times. I tried all tricks possible.

 

 

Samsung if you listen, please tell me why i need to use my pin several times per day.  

First Poster

@Hunter32 wrote:

You don't have to remove your exchange server settings from your phone, only from your watch. Simply go to the Galaxy Wearable app on the home page, then scrole down to "Email", then turn off your exchange email acount. Now you can go back ot your watch and change your security settings.


No sir. Tried that several times. Does not work (unless, there's a specific sequence I need to follow, such as, "turn it off, reboot, or even reset the watch, etc.)

Thanks for replying though. If anything strikes you (like a specific sequence) please let me know.

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