23-10-2019 07:44 PM
Ivevset up the talk & text successfully with my tab s6 and s10e. But when I have created a new user account on the tab s6, activate talk & text then try and call I get following error
The device owner has prevented all calls from being made, except
emergency calls.
I have looked I the admin account and can't find the option anywhere to enable it. Does anyone know how or is message misleading and it is impossible to use talk & text on different user accounts?
Many thanks
25-10-2019 12:12 PM
Hi @davedidisco! We are not quite sure this can be done. Have you tried reaching out to your network provider in regards to this?
25-10-2019 02:17 PM
Cheers @CarloL!
I may have found a way...
On a UK Tab A I tried:
Settings > Accounts and backup > Users > click on the cog next to the relevant user account to bring up available settings options for it.
Let us know if that works for you, @davedidisco.
25-10-2019 04:23 PM
Hi Ant,
Thank you for the help, but looks like there is a software change, as on my tablet there are no setting cogs know the users (just the delete bin)
25-10-2019 04:25 PM
25-10-2019 06:47 PM
Have you set this user as a restricted one @davedidisco ? Are you able to try to add a new user and see if the option appear for this one? Which software version is the Tab currently running on?