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My UE55MU6500 is a 2017 UHD Smart TV. I cannot watch any programme from BBC iPlayer or BBC Sport or BBC News (or My5) Everything else works OK.
I have the latest Smart Hub firmware (1141) and I am running BBC iPlayer app version 1.3.1
I can get to the App home pages and scroll through to the video I want but I get an error 02001 - something went wrong message.
Can you please let me know what TV you have and whether or not you can watch BBC programmes.
(Sorry if your TV is circa 2010 and you are losing the iPlayer App!)
btw the BBC have mentioned that they are aware of upgrades to the Apps, but they said for older TVs.