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Absolute Radio app

First Poster

I cannot get any sound from the Absolute Radio App. 


App opens ok and shows all the stations and songs playing but no sound. 


All the other Smart TV apps work fine such as Spotify, iPlayer 


any ideas? 

ChrisM Moderator

Hi @Godders68 


Could you confirm the model code and software version of your TV? Go to Home > Settings > Support > About This TV, or for older TV's it's, Menu > Support > Contact Samsung.

First Poster

Thanks for your response.


The TV details are as follows 


Model LT32E390S 


Software version T-HKMFDEUC-1530.1


Hopefully you can help.



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