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Absolute Radio app

First Poster

I cannot get any sound from the Absolute Radio App. 

 

App opens ok and shows all the stations and songs playing but no sound. 

 

All the other Smart TV apps work fine such as Spotify, iPlayer 

 

any ideas? 

2 REPLIES 2
ChrisM Moderator
Moderator

Hi @Godders68 

 

Could you confirm the model code and software version of your TV? Go to Home > Settings > Support > About This TV, or for older TV's it's, Menu > Support > Contact Samsung.

First Poster

Thanks for your response.

 

The TV details are as follows 

 

Model LT32E390S 

 

Software version T-HKMFDEUC-1530.1

 

Hopefully you can help.

 

 

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