You guys can also log in to the find my phone website through Samsung and while the pin screen is up look for the options on another phone or computer and select unlock my phone. This removes the pin, fingerprint, and iris and resets all of the security settings to default.
Please can you help.
I woke up this morning and my pin is not working on my samsung s8 plus. I have had my phone for 3 years, and same pin.
I logged onto the samsung account and tried to to find my mobile to unlock from there but it doesnt work.
When you re-started your phone, did you loose much, ie contacts / photos etc?
I'm having the same problem with my phone. Suddenly I cant log in as my pin has suddenly stopped working. Can only log in through iris recognition.
I have had the same issue a number of times but was forced to restart/turn my phone on and off again and then it wqould let me unlock my phone with my pin, even though it said incorrect pin beforehand. However, i had to hold down the power and volume buttons for 7seconds in order to do this, purely because I needed my pin to turn my phone off or restart it. i found this method as its the same way to restart a phone that is frozen. I know this way not work for everyone, either way you're locked out of your phone, so it may be worth a try....
Guys, I need help. My phone wont accept my pin. I tried everything. From wiping cache, reseting it with volume down and power button. Everything that said on this topic I tried but nothing worked. Is there any other solution as I cant access my phone? I cant do factory reset cause I have important stuff on my phone. Thanks.