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Watch not recording sleep correctly

(Topic created on: 15-01-2023 01:29 PM)
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stingray2k23
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Anyone able to help.. i purchased a galaxy watch 5 Pro to use with my s22 and for some reason isn't recording sleep correctly. I slept for around 8-9 hours last night but watch is saying I only slept for 1hr 39 mins.. its frustrating as its one of the reason I bought the watch 
17 REPLIES 17
Elasix
Student
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My problem is a bit different. It's recording my sleep perfectly fine on a day to day basis, but when it comes to my weekly report, there's NO sleep time, which is so weird? It's only started happening in recent weeks, and I have the Watch 6, but it's extremely frustrating to have daily sleep times and then no weekly average. How can that be?
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smiffsmiff
Apprentice
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Has anyone actually had a reply to this problem - cant see anyone replying or solving issue?

 

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Togran
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Same problem raised a week or two ago, haven't found a solution yet

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Z3mr
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Slept one night for approx 12 hours, galaxy w 6 registered 1,5 hours. When clock actually register some sleep, it only register approx 1,5-2 hours. Tried all the above suggestions, nothing work. 

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Togran
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It seems it is related the setting Security & privacy -> Wrist detection. Once I turn it on sleep detection started to work normally

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BelCPFC
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Where can you find this?
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MapleQueen
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Mine tracks hours with some accuracy, but the other features like snoring and deep sleep it doesn't track 75% of the time at all.

I think it's a health app think in general because it only tracks a quarter of my steps too.

I work in the evtn industry and worked from 8am yesterday until 3am this morning, and in that time I only stopped moving for an accumulation of maybe 30 mins total, sitting for only 15 mins the entire day from 11:40-11:55 (it's my job to manage the schedule so I'm EXTREMELY on point with those times). I'm not a slow walker either but in the heaviest time frame where I was speed walking the most, it said only 8-14m of active movent per hour.

Tracking 12,000 steps total. 

On my previous watch, a day like that produced 26,000 steps. Which is way more accurate.

I'm annoyed. At this point I may as well have a cheap fit bit if none of these selling features are working. 

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Somersetkev
Student
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Same here in the UK didnnot start recording until 05:00 last night and I was in bed and away by 11:30. Unimpressed with the update.
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