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Watch 5 pro - When using the Samsung health app to track walking, running the app keeps pausing the exercise

(Onderwerp aangemaakt op: 10-04-2024 10:57 PM)
306 Weergaven

Ik heb deze vraag ook!

Neil75
Journeyman
Opties

When using the Samsung health app to track walking, running the app keeps pausing the exercise so I don't get to track a full run/walk.  I've turned off auto pause but it still does it.  Any idea's on how to resolve?

7 Antwoorden
IndiW
Hotshot
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I have turned off all the Auto detection as well..

As you are using 5 pro, is your blood O2 sensor /measuring working?

I returned mine, as it was not working
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Neil75
Journeyman
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Thanks. Yes the sensor seems to work for sleep tracking and blood oxygen levels.
It's just seems to be when trying to track exercise it will pause. But I don't know until I look and by then it's to late. 🤬
IndiW
Hotshot
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Thanks friend, the one I returned today, couldn't even get sleep O2
I tried manually to measure, didn't work
Reset the watch didn't work, so returned
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AugusVcia
Apprentice
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The same happens to me. have you managed to solve it?

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Neil75
Journeyman
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Only way I resolved the issue was to rake the phone with me. It seems that when I left my phone to rely on the phone it lost GPS. Try doing your run with and without the phone to see of that resolves for you.
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AugusVcia
Apprentice
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But I don't want to carry the phone. I'll go to Samsung technical service to see if they have a solution. Thank you

squawk7600
First Poster
Opties

Did you ever get an answer? I get the impression that Samsung doesn't really care. And, I empathize with you. I bought the LTE version so I didn't have to carry my bulky S23 Ultra when I run.

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