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Watch 4

(Topic created on: 14-11-2022 04:02 PM)
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Paul Baker
First Poster
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My watch went completely flat and not won’t start, charge or anything! Any tips to get the blessed thing working?  Tried it with a different charger so it’s not that that’s broken

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5 REPLIES 5
KirkyLAD
Navigator
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There was an issue with the last update that caused this. You need to contact Samsung directly and they will fix it for you
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Paul Baker
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Thanks

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keith30
Maestro
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You had to contact Samsung for a repair or replaced. They issued a patch since that advice was first issued. Contact Samsung
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Juli3n
Hotshot
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Yeah mine too, and just go with the automated self service diagnostic, otherwise you'll wait for a 'human' asking the same dumb questions that the bot would ask. I gave them my serial number, the watch name, and they still asked 'are the charge terminals clean' on the watch... Like, not even sure if any galaxy watches had terminals.
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Paul Baker
First Poster
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Apparently my watch cannot be repaired.. no more details yet. Samsung will contact me within 2 days to discuss options

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