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Terrible smell from Galaxy Buds 3 Pro

(Topic created on: 4 weeks ago)
293 Views
Zhyrul
Apprentice
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Hi! I have a pair of Buds 3 Pro, the problem is that there is a clear chemical, burned smell, something like an old battery, on the tip. It smells so bad that you can smell on the fingers after touching them and the ear itself has the same smell when I use them. I contacted Samsung that told me that all materials follow the right regulations.

I have left them to service and they changed the tips, but there is no difference, it smells the same, and it is worse after I use them for a while.

Anyone with the same issue? I have been a Samsung phone loyal customer since the Galaxy S II, this is really the first time that I am so unhappy about a product. I mean, it smells very unhealthy...

5 REPLIES 5
GusB
Samsung Members Star ★
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Yes I know what you mean and agree on the smell, I've had mine a few months now and can't smell it as much. Guessing it's manufacturing materials.
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
JAMES4578
Samsung Members Star ★★
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Yes think the issue is fairly standard, I certainly do not spell it on fingers though and do not notice it a great deal when I am using the Buds.  

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Beta22
Voyager
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Yep. I believe it is the eartips that are the issue. For me it was bad enough that I bought replacement ones from Amazon to try and resolve. Seems a bit better as a result.

I think some of us and other users will be more sensitive to this than probably the majority, otherwise we would be hearing more about this on the forums.
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DrZiggszz
Pioneer
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I've got same experience, but seems weird that I LOVEEEE the smell!!
Similar to the smell of my s-pen on my s25U.

In fact, my day isn't complete if I haven't sniffed it multiple times... I just sniffed both now and feel good.

Anyways, it's just manufacturing relics I guess, don't beat yourself on that.
Cheers
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Leeds1919
Apprentice
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Thought it was me.. I noticed the smell more and more now
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