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Original topic:

Strava Sync Issues

(Topic created on: 01-02-2021 08:46 PM)
RoscoeP
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I connected Strava in Samsung Health and went for a run. Got back and it didn't sync. I can't see anything wrong with the setup. Does anyone know of any reason why my activities are not syncing to Strava?

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Steven9761
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I'm guessing SETTINGS/APPS/STRAVA, then set any special permissions from there. I don't use Strava, but I'm almost certain that this app needs to share data with SH. failing that, have a look at PERMISSION MANAGER, and scroll through the list, and see if BODY SENSORS and PHYSICAL ACTIVITY need additional permissions.

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Steven9761
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SAMSUNG HEALTH SETTINGS/PRIVACY NOTICE/DATA PERMISSIONS. I think you must allow the Strava app here.
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RoscoeP
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thanks for the reply, unfortunately nothing is showing in there. Any ideas?

Screenshot_20210201-210021_Samsung Health.jpg

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Solution
Steven9761
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I'm guessing SETTINGS/APPS/STRAVA, then set any special permissions from there. I don't use Strava, but I'm almost certain that this app needs to share data with SH. failing that, have a look at PERMISSION MANAGER, and scroll through the list, and see if BODY SENSORS and PHYSICAL ACTIVITY need additional permissions.
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RoscoeP
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Thanks again, I've discovered that physical activity and body sensors wasn't included, so I've enabled those in the hope that it fixes it. I'll test it out tomorrow. Fingers crossed 🤞
Steven9761
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I think that may well be the resolution to your issue. 😊
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RoscoeP
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Here's hoping! still no apps showing in Data Permissions, but hopefully not needed. I'll hopefully find out tomorrow if it's working or not
RoscoeP
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hmm... just tried a quick sync test with a short walk around the house but again, nothing synced to Strava. I will test it properly tomorrow, but it's not looking good.
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Steven9761
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if Strava uses GPS data, it is probably 'locked' onto you as being in a static location.
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RoscoeP
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That's a good point. I won't take my quick walk to the kitchen and back as a failed test. I'll try it properly tomorrow.