a week ago
Hi
My Samsung Health App shows my sleep records all apart from Snore detection (I'm based in the UK , although you could hear me snore in other countries )
I think I've done all what is needed on app and plugged in the phone but in several months of using no snore detection or data ever recorded and just an message "No snoring Data because an app update during sleep". Which is impossible as I've switch off all app updates because of this message.
I bought the watch as it was heavily marketed as having this snore/apnea detection feature - but didn't realise that it actually is either not the case (I general love Samsung products and don't expect them to missell) or it's somehow some more difficult than the instructions given
Appreciate your help
a week ago - last edited a week ago
a week ago
Thanks GoanGeek for replying so quickly
I open the App everyday and not that. Also plugged in on charge on side table next to my bed so close.
Will double check the app permissions but thinks they're fine and will do another check on software update but again think they're OK too. Seems silly that everything else on the watch/app appears fine - just not this feature
a week ago
a week ago
so i change to snore detection from "always" to "once only" - and this morning got this meesage "no snoring data because your phone restarted during sleep" which is odd as I have automatic restarts turned off. It then says "opening Samsung Health after restarts will help ensure snoring data can be detected". Seems odd some just get this to work and I can't. Also contacted Samsung Technical help yesterday, via webchat, and they were no help at all
Friday
no update - just cant get this to work at all, which is annoying but something will have to accept - I may disable all my apps on the phone and see if there's a difference