I'm wearing the Watch 4 Classic for the past 2weeks and noticed the burns recently. Swapped it over to my right wrist and somehow that got burned faster
At first I thought it was like allergy from all the sweat stains etc. Washed the watch and cleaned it. My left hand now has a patch of much drier skin with irritated center. Went Googling on Samsung Watch 4 skin irritations and holy cow....it's not just me facing this! Kinda disappointing as I was wearing the Watch almost 24/7 besides shower and charging it to monitor my Health...and Sleep. Found a comment on Reddit suggesting to turn off the Monitor Blood Oxygen whilst sleeping to help and let's see if that works. Otherwise, it's kinda pointless getting a smart watch ain't it
I'm really sorry to hear that you have encountered this issue. If you are based in the UK or Ireland, then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.
Alternatively, please reach out to our Help Desk directly, and an advisor will be able to pass your details to the relevant department for further assistance.
@Walaa Hassan Ah! We take these situations very seriously, therefore, please contact a colleague in your area via this link: https://www.samsung.com/eg/support/
