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Original topic:

Samsung Health Monitor does not recognize Galaxy Watch 3 - measuring blood pressure not possible

(Topic created on: 03-11-2022 11:03 PM)
PiotrRadyn
First Poster
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Wearables

Hello, I have Samsung S20 FE 5G and Galaxy Watch 3 (0C4B)/SM-R840. I've done all software updates, install Samsung Health Monitor and I'm able to check ECG. But when I want to check my blood pressure, what is most important for me, the app says that the right watch was not found. The app got every possible right that I could grant it.  

3 REPLIES 3
Robot-
Samsung Maker ★
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Wearables
Where did you get the watch from? If the watch as purchased from a country where the Blood Pressure is not available, then it won't work regardless of where you are using it.

Example would be getting a watch from the US, where blood pressure hasn't been approved.
PiotrRadyn
First Poster
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Wearables

It was bought on Allegro - that's a Polish service like eBay. In the product description, they are advertising the possibility of measuring blood pressure so I guess that region should be correct - I've checked that for Poland it should be available. How can I verify if the region is correct on my watch?

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Robot-
Samsung Maker ★
Options
Wearables
I think it's on the dialer type *#1234#
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