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Samsung Gear S2 won't sync - "Samsung account doesn't match"

(Topic created on: 10-11-2019 10:04 PM)
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amcam63
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My daughter got a new Samsung watch and gifted me her Samsung Gear S2 and i can't sync it to my phone (a Samsung S8) correctly.

 

My daughter removed the watch from her Samsung account and upon going through the process of setting it up i get to a bit that says my Samsung account doesn't match the one used to lock the watch, but my daughter already removed it from her account.

 

 WhatsApp Image 2019-11-10 at 21.56.43.jpeg

What exactly do i need to do in order to get this working?

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CarlH
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Hi @amcam63. Did your daughter perform a Factory Reset on the watch after removing it from her account? 

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amcam63
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I believe she did because when you turn the watch on it asks you to pick a language and everything, like you would if you had turned a device on for the first time.

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