Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy Watch 6 Classic Causes Burn Swelling and Blisters

(Topic created on: 29-02-2024 07:06 PM)
696 Views
Capn_Jack_Savvy
First Poster
Options

I have owned my Samsung Galaxy Watch 5 Classic since mid-December 2023 and really enjoy the features of the wearable technology.  In January I experienced some irritation that I thought was from the small watch band so I purchased a third party metal band.  The irritation went away and all was good.  Now we are in February 2024 and I am experiencing a small dot on the top of my wrist that sits under the watch.  Two days later that dot flared up to a full on 1 cm swelling bump with 4-5 small blisters.  I only wear the watch while at work and have worn watches all my life but this is the first time I have been burned by a watch.  I am shocked that Samsung has not spoken up about this or mentioned it as a cautionary warning.  I will now be returning the watch because I qualify this technology as hazardous to ones health.

(1)
8 REPLIES 8
AaronAJ
Moderator
Moderator
Options

@Capn_Jack_Savvy We take these matters very seriously. Please drop a DM to @Sam_UK and I can escalate this for you.


TheRealDarren
Explorer
Options
I have the same issue. I can only wear for a day at most then have to use cream to soothe the skin. I now have a patch of dry bumpy skin where I wear and have stopped using it all together now. My old Galaxy Watch 3 would only ever irritate my skin if my wrist got wet or sweaty from the heat
0 Likes
(1)
AsadM
Moderator
Moderator
Options

Hi @TheRealDarrenif you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and I or one of the other mods will be able to get this escalated for you.  

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... 

0 Likes
JerryS
Voyager
Options
Although I haven't had any irritation or marks, I exercise quite a lot and after some months of using a Watch 5 Ultra and now the 6 classic noticed that if I don't wear it I don't seem to sweat directly underneath where the watch would sit. There's like a dry patch, really strange. For that reason I alternated wrists as it worried me a little
0 Likes
(1)
rebeccaplim
Student
Options
I'm having the same issue my wrist has scaled and reddened how come this happens never had a problem until now with the watch 6?
0 Likes
(1)
KholaI
Moderator
Moderator
Options

Hi @rebeccaplim 

We're sad to hear about your experience, and would like to look into this further. If you're within the UK or Ireland, please send a private message to @Sam_UK, so we can escalate this for you. For more info on how to do so, check out the following link: 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

Members_giMDYsl
First Poster
Options

It's a shame, I've been wearing Samsung watches since they had the fit series and then got the active 2. I wore them all the time and this never happened. I wore my watch to sleep for couple of hours today and woke up with a red semi circle on my skin, absolutely fuming. I've had to take breaks from wearing my watch which I never had to do before. A watch is to be worn, not used as a clock on the side. Pictures attached of both wrists. 

1000035315.jpg

1000035314.jpg

0 Likes
AtshaamY
Moderator
Moderator
Options

Hi there,

I'm sorry to hear that you're having some problems with your watch. If you are based in the UK or Ireland, then please send us a Private Message to Sam_UK, so we can escalate this to the relevant team.

 

AtshaamY

0 Likes