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Original topic:

Samsung galaxy watch 3 - vertical white line appears on dial of watch

(Topic created on: 01-03-2021 11:29 AM)
Basava
First Poster
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Wearables

Hi

I have ordered samsung galaxy watch3 from samsung and received the order (UK5338076337) on 16th Feb 2021. 

Opened box on 26th Feb 2021 and followed startup steps. When i look at this smart watch, there is issue related to white vertical line appears on smart watch dial frame. Could you please advise me, how to get rid of this vertical white line or how could i return this item and get new item delivered to me. 

Please provide me the details. 

 

Regards

Basava

 

3 REPLIES 3
Pd810
Voyager
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Wearables

hello @Basava

sorry, but I couldn´t quite understand your problems. can you please provide some pictures or a better description of the issue. I would like to try to help you!

 

regards

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SheShe87
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Wearables

I have a similar problem. The first time it happened, the line was right down the middle of the screen. I powered down the watch, and it was gone when it powered back up. That was a few weeks ago. Now I have another line on the right side of the watch face that won't go away with powering the watch down.

Any suggestions? Pic attached.Samsung Watch Line.jpg

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mattp32
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Wearables

i have this same issue. looks just like this picture, i have rebooted the watch, let the bat drain down to 0 and recharged up to 100% and its still on it.

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