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Original topic:

galaxy buds live

(Topic created on: 01/03/21 01:49)
gary1971
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I received my galaxy buds live and left one only connects for a very short time . When it's in charging case it will show green on case but on the app ,it isn't highlighted. 
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gary1971
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yes ,samsung told me to contact my network provider so I did , now they tell me to contact samsung .
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gary1971
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yeah ,I have tried everything, more than once 🤣 they have to be replaced and I'm gonna make sure they are . My provider has given me a phone number to contact samsung
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gary1971
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that's the number

Screenshot_20210301-114239_Phone_5667.jpg

gary1971
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check bixby or search your handset for a thing called buds live commute , it just came up on my screen with some settings
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gary1971
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both now connected

Screenshot_20210301-114809_Galaxy Buds Live.jpg

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gary1971
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try in bixby routines , although I set it to off to see if it changes the behaviour of my buds

clipboard_image_1614599861337.jpg

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gary1971
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and true to form ,back off again

Screenshot_20210301-121443_Galaxy Buds Live.jpg

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gary1971
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it's on settings and under advanced
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gary1971
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I'm baffled as to why they work sometimes, then all of a sudden don't
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