10-05-2023 08:00 AM
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10-05-2023 01:14 PM
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08-11-2023 03:31 PM
I purchased on the Samsung website on the 9th Oct, received confirmation order was good on the 17th Oct, received the order 19th Oct. tried to find the link to redeem it but could not find one. looked again today as had more time... finally called the helpline as the website is abysmal!!! they say it was on an allocation while they had stock.... not too happy about the experience to be truthful. had the same issue when i tried to redeem buds when I purchased a Note 10 a few years back... overall my perception is that Samsung is a good phone, however, the poor experience I have had trying to claim is making me think I won't be buying a phone through Samsung again, I may move to iPhone as my wife keeps telling me how wonderful they are and she always gets the gifts offered!