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Samsung Buds2 Pro - Promotional Claims

(Topic created on: 26-08-2022 06:22 AM)
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Obsydian
Samsung Members Star ★
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I cannot find this link anywhere now, today the claims window opens, does anyone have a link please ?

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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8 REPLIES 8
Shelley123
Voyager
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https://2021.samsungpromotions.claims/samsunglaunchoffers/en-GB/claim/claim-type doesn't seem to be working properly at the minute, can't get past putting the date of purchase in
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MRMONE
Journeyman
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Same issue here, it will accept dates from the 26th onwards but it states you have to enter the purchase date. Have emailed support, let's see if I get a response.
Shelley123
Voyager
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I just put mine in with the wrong date on, will probably get rejected but I did upload my proof of purchase, hope they realise its there mistake lol
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Obsydian
Samsung Members Star ★
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Thank you same issue with the purchase date

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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tonymcg
Journeyman
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I get same error, I've emailed help so fingers crossed
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DannyT
Moderator
Moderator
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This should now be working! I've just tried it on my end and managed to choose a date between 10th August and 25th August. 

 

It may have had a few issues as we're using the same page for 2 different promotions and 2 different dates. 

 


Welcome to the Community!

Bishybarnybee
Journeyman
Options
Just submitted my Buds claim for my Galaxy Watch 5 purchased on 11/8/2022 and all went through OK. Just received text and email to confirm my claim is validated so looks like all working fine now.
Obsydian
Samsung Members Star ★
Options

thanks just submitted now working fine.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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