31-12-2017 01:23 AM
Hi,
Smart view won't connect properly between my s8 and Samsung tv. It immediately disconnects.
I can screen mirror my old s6 no problem so assume something wrong with my s8 software and not the tv.
Any advice to fix please?
Jon
Solved! Go to Solution.
31-12-2017 06:36 PM
01-01-2018 08:22 PM
Hi John,
Thank you for your time and email.
I followed the steps exactly as you said but unfortunately I still get the same message on my phone....
'couldn't turn on smart view'
the tv first says connection made but the tv screen goes blank and then back to the normal tv picture.
Anything else I can try please?
Kind regards
Jonathan
05-01-2018 11:49 PM
Hi Jonathan,
Sorry for the late reply buddy.
First of all make sure your screen resolution is set to FHD and not WQHD.
Also try and add your device to Samsung Connect and see if that helps.
05-05-2018 10:19 PM
I was having the same issue. I did the developer thing and authorized wireless display it didn't work. WHAT WORKED was simply downloading the app samsung smart view screen mirroring. I use to just pull the top tab down and scroll over 1 page to the smart view symbol that's pre installed into my note 8 but it stopped working. But since I downloaded the app it's been working fine.. Hope this helps.
23-05-2018 09:17 PM
After trying everything mentioned with no success, I tried the obvious. I went into my tv settings clicked on check for software updates, 1 update found ,Boom smart view works.😁
24-05-2018 10:25 AM
24-05-2018 10:27 AM
04-06-2018 03:20 AM
@Jon54321 wrote:Hi,
Smart view won't connect properly between my s8 and Samsung tv. It worked up until recently
22-06-2018 09:19 PM
I have a Nokia but wanted to share that by removing all devices in TV settings (general-external device manager-device connection manager-device list) I was then prompted to allow phone at next connection attempt and it is working again for me now