Resolved: Watch faces re-download no possible?

[TazTheKitsune]

I have an issue where I can see all my past watch faces purchase records. But none of them I can re-download to my watch. The Samsung store seem to have lost that option to redownload those watch faces. I paid for them before... but now I can't use them? Very weird. 

Edit 1: as I can see. They used to be Apps. But I can't even see the apps to download to have my old themes for my watch. Was it fully removed? If yes will I be remboursed?

Answer: due to updates from Google, you can't access your old store watch faces. And instead have to buy new ones in the play store. 

[lminvti]

Hi there 👋 if I don't mind asking what watch are you using?

[TazTheKitsune]

Watch 4 classic.

[lminvti · Accepted solution]

If you can't access purchased watch faces on your Wear OS 5 watch, it might be because some watch faces are no longer compatible with new watches. Google has made changes to improve the quality and performance of watch faces, and some watch faces are no longer available for download.

[TazTheKitsune]

So spent money on watch faces that won't last a year before they become unusable... kind of feels like an apple move honestly. 😞

[lminvti]

Sorry for disappointment buddy, it's Google who makes changes, and if it's older ones you purchased is still available you should see them on play store etc, it's for improvements some faces on new wearos might have bugs with previous you purchased. Hope it's helps and Sorry inconvenience again.

[TazTheKitsune]

Nah just being difficult. Just thr idea that I lost good watch faces is annoying me. But life changes...

[lminvti]

That's true, everything involves and updates makes most changes, but it's for the good. Hope you won't fave issue in future. Your watch will still be supported till mid 2025

[TazTheKitsune]

And thank you for breaking the news that my watch won't be supported after 2025 😂😂😂😂

[lminvti]

That's the thing with all the devices unfortunately, Galaxy Watches have been promised four years of software support, so the Watch 4 will receive its final update in 2025